Warranty

We offer a limited three year warranty on all jewelry purchased from Danielle Diamonds.

We stand behind the quality of our pieces. We offer a limited 1 year on all bridal jewelry This warranty includes any quality issues that arise from a manufacturing defect. The warranty does not cover diamonds over .10 carats. Center stone is not covered under warranty. 

We stand behind the quality of our pieces. Danielle Diamonds  offers a complimentary 1 year limited warranty on all fine jewelry purchases within the US. This warranty includes any quality issues that arise from a manufacturing defect, including: loose prongs, missing pavé stones, broken clasps and/or broken soft chain.

This warranty does not cover issues that arise from normal wear and tear, including but not limited to: scratches, dents, misshapen bands, or cracked stones. Lost or stolen pieces are also not covered by this warranty.

If you encounter any problems with your engagement ring or wedding band, please contact us on how to proceed with your repair. 

 

EXCLUSIONS

Any alteration of the piece of jewelry by a third party individual unrelated to us will void the warranty and we  will not be held responsible for the integrity of the jewelry. All precious metals and fine jewelry can be affected by normal wear and tear, activities or damage caused by trauma. Rings are especially susceptible, since hands are frequently subject to use and activity. The warranty does not cover damage due to regular wear and tear, product loss, stone loss or theft. In addition, damage due to failure to obtain repairs necessary to preserve the integrity of the item are not covered.

Instances of jewelry issues that would not be considered a manufacturing defect include:

  • Discoloration of precious metals that can be caused by chemicals, make-up, immersion in pools and hot tubs, or bathing.
  • Wear and tear of precious metals, and especially prongs can occur and may require restoration.
  • Prongs catching, wearing out, or bending over time due to everyday wear or normal damage, allowing a diamond or gemstone to fall out.
  • The loss of a diamond/gemstone caused by damage from everyday wear or from other damage.
  • The loss of a center stone, such as a diamond is not covered under the , warranty. Center stone loss may be covered under your Home Owners Insurance policy. Please note that a separate insurance rider may be required to fully cover all of your fine jewelry pieces. Please contact your insurance company for more information regarding your insurance policy limits and requirements. There are several insurance companies that specialize in protecting your jewelry assets.